Written by Steve Van Beek
It is amazing how a website change can extend the time it takes to research a compliance issue. NCUA's website change not only changed the links to existing pages - such as Opinion Letters and Letters to Credit Unions - but it also seems to have impacted an already rough search process.
It is especially frustrating when you know a legal opinion letter exists and you can't find it. However, there is a way to bypass NCUA's search engine (or any website's) and use Google instead.
Try searching for "site:ncua.gov foreclosed property" and you will find NCUA's 2008 Letter to Credit Unions on Holding Foreclosed Properties.
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On December 15, 2011, the Philadelphia Federal Reserve's Consumer Compliance Outlook will host a free webinar on Consumer Compliance Hot Topics. While there is not a listing of topics, these webinars are pretty good (and the price is right!)
Steve, I agree! I wish NCUA would set up redirects for their old links to the new ones! Makes it difficult to use the content on their site as a resource when the links keep changing. Good tip on the searching though!
Posted by: Kirstin Orr | November 21, 2011 at 09:25 AM